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| | #REDIRECT [[BigBasket]] |
| {{Third-party|date=November 2021}}
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| {{Peacock|date=May 2022}}
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| {{Infobox company
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| | name = BigBasket
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| | logo = BigBasket Logo.png
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| | trade_name = BigBasket
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| <!-- Commented out: | logo = BigBasket logo.svg -->
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| | type = [[Privately held company|Private]]
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| | founded = {{Start date and age|df=yes|2011|12|}}
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| | founders = {{Unbulleted_list|Hari Menon|V. S. Sudhakar|Vipul Parekh|Abhinay Choudhari|V. S. Ramesh}}
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| | website = {{url| https://www.bigbasket.com/}}
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| | hq_location = Fairway Business Park, Embassy Golf Link, Challaghatta
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| | hq_location_city = [[Bangalore|Bengaluru]], [[Karnataka]]
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| | hq_location_country = India<ref>{{cite web |title=contact |url=https://www.bigbasket.com/contact/ |website=www.bigbasket.com |access-date=8 April 2021}}</ref>
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| | owners = [[Tata Group]] (68%)
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| | area_served = [[India]]
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| | industry = [[Retail]]
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| | services = [[Grocery Delivery]]
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| | footnotes =<ref>{{cite web |title=Terms and Conditions |url=https://www.bigbasket.com/terms-and-conditions/ |website=bigbasket.com |accessdate=8 July 2020}}</ref><ref>{{cite news |author1=Saritha Rai |title=How Bigbasketfounders, a squad of dotcom survivors, are battling Jeff Bezos in India |url=https://www.livemint.com/Industry/iTYhCG49ZyahJqQiaVe0ZL/How-Bigbasket-founders-a-squad-of-dotcom-survivors-are-bat.html |accessdate=8 July 2020 |publisher=Livemint}}</ref>
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| '''BigBasket''' ([[Trading as|registered as]], '''Supermarket Grocery Supplies Pvt. Ltd.''') is an Indian [[online grocer]]y delivery service.<ref>{{cite web |title=Tata to buy BigBasket in over $1 billion deal |url=https://www.hindustantimes.com/business/tatatobuybigbasket-in-over-1-billion-deal-101615584994102.html |website=Hindustan Times |access-date=8 April 2021 |language=en |date=13 March 2021}}</ref><ref>{{Cite news|last1=Kar|first1=Sanghamitra|last2=Shrivastava|first2=Aditi|date=2020-06-02|title=BigBasket, Grofers, other e-grocery firms see rise in non-metro users|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/bigbasket-grofers-other-e-grocery-firms-see-rise-in-non-metro-users/articleshow/76146969.cms|access-date=2020-06-02}}</ref> The company primarily delivers grocery goods found in [[convenience store]]s, home essentials and food supplies to its customers. BigBasket was founded in December 2011 and has its headquarters in [[Bangalore|Bengaluru]], India.<ref>{{cite news |last1=Bureau |first1=Our |title=Covid-19 lockdown: Bigbasket starts to raise funds TATA GROUP ACQUIREDBIG BASKET FOR USD 1 BILLION|url=https://www.thehindubusinessline.com/companies/covid-19-lockdown-bigbasket-starts-to-raise-funds/article31395469.ece |work=@businessline |agency=Hindubusiness |date=21 April 2020 |language=en}}</ref><ref>{{cite news |last1=Chakravarti |first1=Ankita |title=Coronavirus: Flipkart to resume grocery delivery, BigBasket too coming online, 10 key updates about food and online delivery |url=https://www.indiatoday.in/technology/features/story/coronavirus-flipkart-to-resume-grocery-delivery-bigbasket-too-coming-online-10-key-updates-about-food-and-online-delivery-1659827-2020-03-26 |work=India Today |agency=India today |issue=march 26 2020 |language=en}}</ref>
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| ==History==
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| BigBasket was founded by V. S. Sudhakar, Hari Menon, Vipul Parekh, Abhinay Choudhari and V. S. Ramesh in 2011.<ref>{{Cite web|date=2018-03-20|title=Startup story: How a bunch of dotcom bust survivors built BigBasket|url=https://www.hindustantimes.com/business-news/startup-story-how-dotcom-bust-survivors-built-a-950-million-startup-in-india/story-5xURET2mMbKd6QrwmnzmkN.html|access-date=2020-06-02|website=Hindustan Times|language=en}}</ref><ref>{{cite book|last1=Andreasen|first1=Alan R|url=https://books.google.com/books?id=tCO-DwAAQBAJ&q=Strategic+Marketing+For+Nonprofit+Organizations%2C+7e|title=Strategic Marketing For Nonprofit Organizations, 7e|publisher=Pearson|year=1995|isbn=978-93-534-3503-5|pages=274, 275|accessdate=26 May 2020}}</ref><ref>{{cite news|last1=Alawadhi|first1=Neha|date=2 April 2020|title=Covid-19 lockdown: Uber, BigBasket partner for essential service delivery|work=Business Standard India|agency=Businessstandard|url=https://www.business-standard.com/article/companies/uber-bigbasket-partner-to-deliver-essential-goods-amid-COVID-19-lockdown-120040201411_1.html}}</ref><ref>{{Cite news|last=Peermohamed|first=Alnoor|date=2020-05-22|title=BigBasket, Grofers, others may clock $3 billion sales|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/egrocery-may-clock-3-billion-sales/articleshow/75880946.cms|access-date=2020-06-02}}</ref>
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| Before the establishment of BigBasket, four of its five founders, excluding Abhinay, were part of a group of six behind India's first online retail store called Fabmart.com, which launched in 1999. Fabmart.com sold music CDs and ventured into the sale of books, toys, computers, jewelry, watches, and groceries. Poor internet penetration rates, rare use of online payment methods and the dot-com bubble burst in 2002 later led to the establishment of Fabmall, which was a chain of physical retail stores. Two years later, Fabmall merged with Trinethra Super Retail and the new entity had about 150 stores when it got acquired in 2006 by Aditya Birla Group, which rebranded it as the supermarket store chain More.<ref name=":0">{{Cite web|date=2021-03-11|title=BigBasket's ingenious journey to crack India's complex e-grocery market|url=https://kr-asia.com/bigbaskets-ingenious-journey-to-crack-indias-complex-e-grocery-market|access-date=2022-01-11|website=KrASIA|language=en}}</ref>
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| In March 2019, BigBasket raised {{currency|150|USD}} million in investment from [[Mirae Asset]], [[Alibaba Group]] and [[CDC Group]] giving the company a valuation of over {{currency|1|USD}} billion.<ref>{{cite web |title=Tatas set to acquire 68% stake in BigBasket for ₹9,500 crore |url=https://www.thehindu.com/business/Industry/tatas-set-to-acquire-68-stake-in-bigbasket-for-9500-crore/article33857https://www.thehindu.com/business/Industry/tatas-set-to-acquire-68-stake-in-bigbasket-for-9500-crore/article33857639.ece639.ece |website=The Hindu |access-date=3 March 2021}}</ref>
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| In March 2020, they acquired micro-delivery firm, DailyNinja.<ref>{{cite news|last1=Shrivastava|first1=Aditi|title=BigBasket buys micro delivery startup DailyNinja - ETtech|language=en|publisher=Economic times|issue=24 March 2020|url=https://tech.economictimes.indiatimes.com/news/internet/bigbasket-buys-micro-delivery-startup-dailyninja/74789507|accessdate=5 May 2020}}</ref><ref>{{cite news|last1=Bansal|first1=Varsha|date=19 October 2018|title=BigBasket completes three acquisitions|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/bigbasket-completes-three-acquisitions/articleshow/66285720.cms|accessdate=5 May 2020}}</ref> As of June 2020, it was reported that BigBasket had hit the annualized gross sale run rate of US$1 billion and began selling about 18,000 products from over 300,000 orders received daily.
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| In February 2021, the [[Tata Group]] acquired a 64.3% stake in BigBasket for around {{INRConvert|9500|c}}.<ref>{{cite web |title=Tata group to take $1.3 billion stake in BigBasket: Report |url=https://www.livemint.com/companies/news/tata-group-to-take-1-3-billion-stake-in-bigbasket-report-11613470160072.html |website=mint |access-date=3 March 2021 |language=en |date=16 February 2021}}</ref>
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| As of 2022, BigBasket caters mainly to tier 3 and tier 4 towns with its community group buying approach, wherein users can create groups through messaging and social media platforms to buy products at reduced prices. Reports also emerged in the same year that BigBasket plans to roll out an express delivery service called BB Now to focus more on quick commerce, wherein goods are delivered within 15 to 30 minutes upon the placement of orders.<ref>{{Cite web|date=2022-01-10|title=Tata-owned BigBasket explores group-buying model to woo users from smaller cities|url=https://kr-asia.com/tata-owned-bigbasket-explores-group-buying-model-to-woo-users-from-smaller-cities|access-date=2022-01-11|website=KrASIA|language=en}}</ref><ref>{{Cite news|last=Mishra|first=Digbijay|title=How BigBasket plans to enter the crowded group buying segment|work=The Economic Times|url=https://economictimes.indiatimes.com/tech/startups/bigbasket-tests-group-buying-of-groceries-to-woo-small-town-users/articleshow/88798690.cms|access-date=2022-01-11}}</ref>
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| In February 2022, BigBasket acquired Kerala based deep-tech startup Agrima Infotech for undisclosed amount.<ref>{{Cite web|title=BigBasket Acquires Kerala Startup Agrima Infotech|url=https://www.indianweb2.com/2022/02/bigbasket-acquires-kerala-startup.html|access-date=2022-02-20|website=IndianWeb2.com}}</ref> The acquisition was part of BigBasket's vision to revolutionize offline retail in India. BigBasket will utilize Agrima Infotech’s unique customer vision technology platform, ''Psyight'', at the self-checkout counters of the its offline retail stores.
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| == Financial ==
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| {| class="wikitable"
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| !Year
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| !Revenue (In crores)
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| !Profits/Loss (In crores)
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| !Source
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| |-
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| |FY 2012
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| |{{Increase}} 0
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| |{{Decrease}} {{color|red|-2}}
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| | rowspan="4" |<ref>{{Cite web |title=BigBasket Revenue at INR 178 crores in FY 14-15; Losses at INR 61 crores |url=https://www.tofler.in/blog/indian-start-up-financials-reports-revenue-loss/bigbasket-revenue-at-inr-178-crores-in-fy-14-15-losses-at-inr-61-crores-tofler-curiosityisgood/ |access-date=2022-05-16 |website=Tofler |language=en-US}}</ref>
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| |-
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| |FY 2013
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| |{{Increase}} 21
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| |{{Decrease}} {{color|red|-12}}
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| |-
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| |FY 2014
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| |{{Increase}} 71
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| |{{Decrease}} {{color|red|-22}}
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| |FY 2015
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| |{{Increase}} 178
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| |{{Decrease}} {{color|red|-60}}
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| |-
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| |FY 2016
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| |{{Increase}} 527
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| |{{Decrease}} {{color|red|-103.4}}
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| | rowspan="2" |<ref>{{Cite web |last=Upadhyay |first=Harsh |date=2017-12-27 |title=BigBasket posts 107% jump in revenue, breaks even two cities |url=https://entrackr.com/2017/12/bigbasket-rs-1090-cr-sales-fy17/ |access-date=2022-05-16 |website=Entrackr |language=en-US}}</ref>
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| |-
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| |FY 2017
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| |{{Increase}} 1,090
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| |{{Decrease}} {{color|red|-191.80}}
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| |-
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| |FY 2018
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| |{{Increase}} 1,409.61
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| |{{Increase}} {{color|red|-179.23}}
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| | rowspan="2" |<ref>{{Cite web |date=2019-12-02 |title=BigBasket FY-2019 loss rises to Rs 348 crore |url=https://www.thenewsminute.com/article/bigbasket-fy-2019-loss-rises-rs-348-crore-113349 |access-date=2022-05-16 |website=The News Minute |language=en}}</ref>
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| |-
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| |FY 2019
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| |{{Increase}} 2,380.95
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| |{{Decrease}} {{color|red|-348.27}}
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| |FY 2020
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| |{{Increase}} 3,794.17
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| |{{Decrease}} {{color|red|-611}}
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| |<ref>{{Cite web |last=Tyagi |first=Gaurav |last2=Vardhan |first2=Jai |date=2021-02-22 |title=BigBasket’s B2B arm crosses Rs 3,800 Cr in revenue during FY20; posts Rs 611 Cr loss |url=https://entrackr.com/2021/02/bigbaskets-b2b-arm-crosses-rs-3800-cr-in-revenue-during-fy20-posts-rs-611-cr-loss/ |access-date=2022-05-16 |website=Entrackr |language=en-US}}</ref>
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| |FY 2021
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| |{{Increase}} 6,558.23
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| |{{Increase}} {{color|Red|-413.16}}
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| |<ref>{{Cite web |last=Manch |first=Kunal |last2=a |last3=Tyagi |first3=Gaurav |date=2022-04-20 |title=BigBasket B2B arm’s revenue past Rs 6,500 Cr in FY21, losses shrink 32% |url=https://entrackr.com/2022/04/bigbasket-b2b-arms-revenue-past-rs-6500-cr-in-fy21-losses-shrink-32/ |access-date=2022-05-16 |website=Entrackr |language=en-US}}</ref>
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| == Controversy ==
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| On 14 October 2020, BigBasket faced a massive security breach after the data of almost 20 million users was leaked onto the [[dark web]]. The database of BigBasket users placed was up for sale for over US$40,000 and the file included the customers' full names, email ID, hashed password, pin, contact numbers, full addresses, date of birth, location, and IP addresses of login, among other details.<ref name=":0" /><ref>{{Cite web|last=Quint|first=The|date=2020-11-09|title=FAQ: As A BigBasket User What Should You Do After the Data Breach?|url=https://www.thequint.com/tech-and-auto/tech-news/bigbasket-data-breach-what-should-users-do-now-faq|access-date=2021-01-11|website=TheQuint|language=en}}</ref><ref>{{Cite web|title=BigBasket's 20 Million Customers Data Leaked Controversy!|url=https://gadgets.techly360.com/bigbaskets-20-million-customers-data-leaked-sales-on-dark-web/|access-date=2021-04-27|website=Gadgets Techly360|language=en}}</ref>
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| ==References==
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| {{reflist}}
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| [[Category:Indian companies established in 2011]]
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| [[Category:Tata Group subsidiaries]]
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| [[Category:Online grocers]]
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| [[Category:Online food ordering]]
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| [[Category:Companies based in Bangalore]]
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| [[Category:2011 establishments in Karnataka]]
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| [[Category:Privately held companies of India]]
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