 | |
| Industry | E-commerce |
|---|---|
| Founded | 1999 |
| Founder(s) | Amit Desai |
| Headquarters | Kolkata, West Bengal, India |
Areas served | 3,000+ cities and towns in India[1] |
| Services | Online gift delivery |
Number of employees | 14[2] |
| Website | giftstoindia24x7 |
GiftstoIndia24x7 is an Indian e-commerce gifting platform founded in 1999 by Amit Desai.[2] Headquartered in Kolkata, West Bengal,[2] it is one of the earliest online gifting stores in India[3] and specialises in delivering gifts to India for the non-resident Indian (NRI) diaspora.[4][5] The platform offers over 20,000 gifting options and operates a delivery network spanning more than 1,500 locations across India, including Tier II and Tier III markets.[4]
History
GiftstoIndia24x7 was established in 1999 by Amit Desai, who entered his family's greeting card business with the intention of expanding its distribution channel.[3] Anticipating that the rise of the internet and telecommunications would diminish the appeal of physical greeting cards, Desai set up the online gifting store as a forward-looking venture.[3] The company began as a greeting card manufacturing company and evolved into an e-commerce player, initially offering gifts such as flowers and cakes before expanding its catalogue to cover a wide range of occasions and relationships.[5]
By 2020, the platform had expanded its distribution channel to over 1,500 locations in India, extending its reach beyond metropolitan cities to Tier II and Tier III markets.[4] By 2021, it had served close to one million customers across the world.[5] As of 2022, the company's website stated that it delivers to over 3,000 cities and towns in India, with a catalogue of more than 20,000 gifts.[1]
Services and operations
The platform focuses on the gifting needs of NRIs, enabling them to send gifts to family and friends in India.[4][5] Its services include standard delivery as well as expedited options such as same-day delivery, delivery within four hours, and midnight delivery for select gift products.[4][6] The company operates a 24-hour customer service support system to assist users across different time zones.[4]
The gift catalogue includes items such as chocolates, flowers, greeting cards, Indian sweets, mugs, and photo frames, alongside personalised options like heart-shaped flower arrangements, personalised calendars, two-tier wedding cakes, beauty hampers, select experiences, and dining vouchers.[4] The platform allows users to browse gifts by occasion or by relationship.[6] A significant portion of its business is driven by Raksha Bandhan, and the company has noted a shift in consumer preferences toward one-stop platforms that allow customers to select Rakhis, complementary gifts, and delivery options through a single order.[7]
The company has maintained a long-standing partnership with PayPal, which has supported its ability to serve the Indian diaspora in the Middle East and Western markets.[5]
References
- ↑ 1.0 1.1 "Giftstoindia24x7.com SEO Analysis". WebsiteSEOStats. Archived from the original on 16 February 2021. Retrieved 18 October 2026.
- ↑ 2.0 2.1 2.2 "GiftstoIndia24x7.com - Headcount, Funding & Open Jobs". Crustdata. Retrieved 18 October 2026.
- ↑ 3.0 3.1 3.2 "Amit Desai". Entrepreneur India. Archived from the original on 17 February 2026. Retrieved 18 October 2026.
- ↑ 4.0 4.1 4.2 4.3 4.4 4.5 4.6 "GiftstoIndia24x7 Revolutionizes Gifting In India, Launches Same Day Delivery Services Across 1500 plus Locations In India". Business Wire India. 3 January 2020. Retrieved 18 October 2026.
- ↑ 5.0 5.1 5.2 5.3 5.4 "How GiftstoIndia24x7 served close to 1 million customers across the world". PayPal Newsroom. 4 October 2021. Archived from the original on 1 October 2023. Retrieved 18 October 2026.
- ↑ 6.0 6.1 "GiftstoIndia24x7 Revolutionizes Gifting In India, Launches Same Day Delivery Services Across 1500 plus Locations In India". India Education Diary. 4 January 2020. Archived from the original on 15 February 2020. Retrieved 18 October 2026.
- ↑ "GiftstoIndia24x7 Reveals India's Biggest Rakhi Gifting Trends for 2026". GiftstoIndia24x7. 31 August 2026. Retrieved 18 October 2026.