imported>Apparition11: Reverted edits by 223.187.155.143 (talk) to last version by Graveripper696

2021-09-03T10:55:22Z

Reverted edits by 223.187.155.143 (talk) to last version by Graveripper696

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{{short description|Indian food delivery app}}
{{Use dmy dates|date=May 2020}}
{{Use Indian English|date=December 2019}}
{{Infobox website
| name = Swiggy
| logo = Swiggy logo.svg
| dissolved =
| founder = Nandan Reddy Sriharsha Majety Rahul Jaimini
| industry = [[Online food ordering]]
| products =
| services = [[Food delivery]]
| url = {{URL|https://www.swiggy.com}}
| ipv6 =
| advertising = Yes
| registration = Optional
| language = [[English language|English]]
| footnotes =
| parent = Bundl Technologies Private Limited<ref name="tnc" />
| company_type = [[Privately held company|Private]]
| foundation = {{Start date and age|2014|7}}
| headquarters = [[Bangalore]], [[India]]
| area_served = 300+ cities across India
| revenue = {{increase}} {{INRConvert|2776|c}}<ref>{{cite news|title=Swiggy's revenue jumps 115% to Rs 2,776 cr, losses up 61% to Rs 3,768 cr|work=[[Business Standard]]|url=https://www.business-standard.com/article/companies/swiggy-s-revenue-jumps-115-to-rs-2-776-cr-losses-up-61-to-rs-3-768-cr-121012800027_1.html|date=28 January 2021|first=Abrar|last=Peerzada}}</ref> (2020)
| net_income = {{negative increase}} {{INRConvert|-3768|c}} (2020)<ref>{{Cite web|title=Swiggy's FY 2020 Losses Widen 61% To Rs 3,768 Crore|url=https://www.moneycontrol.com/news/business/startup/swiggys-fy-2020-losses-widen-61-to-rs-3768-crore-6406421.html|access-date=2021-05-06|website=Moneycontrol}}</ref>
| key_people = Sriharsha Majety ([[Chief executive officer|CEO]]) Vivek Sunder ([[Chief operating officer|COO]]) Rahul Bothra ([[Chief financial officer|CFO]])
 Dale Vaz ([[Chief Technology Officer|CTO]])
| num_employees =
| subsid =
| num_users =
| current_status = Active
| intl = yes
| native_clients = [[Android (operating system)|Android]], [[iOS]], [[website]]
}}

'''Swiggy''' is India's largest<ref name="Bloomberg">{{cite web |url=https://www.bloombergquint.com/technology/swiggy-vs-zomato-who-has-a-better-chance-to-win-indias-hunger-games |title=Online Food Delivery: Swiggy Vs Zomato: Who Has A Better Chance To Win India's Hunger Games? |website=[[BloombergQuint]] |date=23 December 2018|author= Nishant Sharma|access-date= 13 August 2019}}</ref><ref name="Fortune India">{{cite web |url=https://www.fortuneindia.com/enterprise/can-swiggy-take-more-orders/103045 |title=Can Swiggy take more orders? |magazine=[[Fortune (magazine)|Fortune]]|date=15 March 2019|author=Deepti Chaudhary|access-date= 13 August 2019}}</ref><ref name="Business Standard">{{cite news |url=https://www.business-standard.com/article/companies/swiggy-raises-210-million-in-funding-led-by-naspers-dst-global-118062100420_1.html |title=Swiggy gets battle ready; raises $210 mn from Naspers, DST Global |newspaper=[[Business Standard]] |date= 22 June 2018 |author= Alnoor Peermohamed|access-date= 13 August 2019}}</ref> [[online food ordering]] and [[Food delivery|delivery]] [[Web platform|platform]], founded in July 2014. Swiggy is based in [[Bangalore]], [[India]], and as of March 2019, was operating in 100 Indian cities.<ref name="The Times of India">{{cite web |url=https://timesofindia.indiatimes.com/companies/online-food-delivery-wars-are-moving-from-india-to-bharat/articleshow/68447011.cms |title=Online food delivery wars are moving from India to Bharat |newspaper=[[The Times of India]] |date= 17 March 2019|author= Madhav Chanchani|access-date= 13 August 2019}}</ref> In early 2019, Swiggy expanded into general [[Product (business)|product]] deliveries under the name Swiggy Stores.<ref name="TechCrunch">{{cite web |url=https://techcrunch.com/2019/02/11/swiggy-store/|title=India's Swiggy goes beyond food to offer product delivery from local stores |website=[[TechCrunch]] |date= February 2019|author= Jon Russell|access-date= 13 August 2019}}</ref><ref name="The Week">{{cite web |url=https://www.theweek.in/theweek/business/2019/04/26/how-food-aggregator-apps-like-swiggy-zomato-are-trying-innovative-business-methods.html |title=How food aggregator apps like Swiggy, Zomato, are trying innovative business methods |newspaper=[[The Week]] |date= 27 April 2019 |author= Abhinav Singh|access-date= 13 August 2019}}</ref><ref name="Fortune India"/>

In September 2019, Swiggy launched instant [[Package_delivery#Same-day_delivery|pickup/dropoff service]] Swiggy Go.<ref>{{Cite web|url=http://social.techcrunch.com/2019/09/04/swiggy-delivery-anything-dunzo/|title=India's Swiggy has a new service that will deliver just about anything|website=TechCrunch|access-date=2 March 2020}}</ref> The service is used for a diverse array of items, including laundry and [[document]] or [[Parcel post|parcel]] deliveries to business clients and retail customers.<ref>{{Cite web|url=https://www.livemint.com/companies/news/swiggy-launches-instant-pick-up-and-drop-service-swiggy-go-1567582575602.html|title=Swiggy launches instant pick up and drop service 'Swiggy Go'|date=4 September 2019|website=Livemint}}</ref>

Swiggy is operated by Bundl Technologies Private Limited.<ref name="tnc">https://www.swiggy.com/terms-and-conditions</ref>

== History ==
In 2013, the two founders, Nandan Reddy and Sriharsha Majety, designed an [[e-commerce]] website called Bundl to facilitate courier service and shipping within India.<ref name=livemint2018>{{cite web|url=https://www.livemint.com/Companies/NsVFwJMvONZm8qEDJuGoOM/How-Swiggy-became-Indias-fastest-unicorn.html|title=How Swiggy Became India's Fastest Unicorn|date=27 June 2018|work=Livemint|access-date=31 August 2019}}</ref> Bundl was halted, and was rebranded to enter the food delivery market.<ref name=entrepreneur2019>{{cite web|url=https://www.entrepreneur.com/article/325292|title=Swiggy Timeline: From a Bootstrapped Venture to India's Fastest Growing Unicorn (Infographic)|date=23 December 2018|work=Entrepreneur|access-date=31 August 2019}}</ref> At the time, the food delivery sector was in turmoil as several notable startups, such as [[Foodpanda]] (later acquired by [[Ola Cabs]]), TinyOwl (later acquired by [[Zomato]]) and Ola Cafe (later closed) were struggling.<ref name=livemint2018/><ref name=entrepreneur2019/> Majety and Reddy approached Rahul Jaimini, formerly with [[Myntra]], and founded Swiggy and parent holding company Bundl Technologies in 2013.<ref name=entrepreneur2019/> The company built a dedicated delivery network and grew rapidly, primarily driven by the focus on logistics and locking in key resources.<ref name=entrepreneur2019/>

In May 2020, Swiggy laid off 1100 employees during the COVID-19 pandemic.<ref>{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/swiggy-sacks-1100-employees-as-covid-19-derails-cloud-kitchens/articleshow/75801555.cms|title=Swiggy lays off 1,100 employees as Covid-19 derails Cloud kitchens|date=19 May 2020|access-date=20 May 2020|newspaper=The Economic Times}}</ref>

In August 2020, the company launched their groceries delivery platform called InstaMart.<ref>{{cite news |last1=Sil |first1=Debarghya |title=Swiggy Launches InstaMart; Promises To Deliver Groceries Within 45 Minutes |url=https://www.entrepreneur.com/article/354557 |work=Entrepreneur |date=11 August 2020 |language=en}}</ref>

In 2021, the company announced that it would cover the vaccination cost for its delivery partners.<ref>{{Cite news|last=Abrar|first=Peerzada|date=2021-03-24|title=Swiggy to roll out vaccine cover for its fleet of 2 lakh delivery partners|work=Business Standard India|url=https://www.business-standard.com/article/companies/swiggy-to-roll-out-vaccine-cover-for-its-fleet-of-2-lakh-delivery-partners-121032400939_1.html|access-date=2021-04-01}}</ref>

In March 2021, Swiggy set up Health Hub across [[Chennai]], [[Tamil Nadu]].<ref>{{Cite web|last=|title=Swiggy launches Health Hub in Chennai - ET Retail|url=https://retail.economictimes.indiatimes.com/news/food-entertainment/food-services/swiggy-launches-health-hub-in-chennai/81665595|url-status=live|access-date=2021-04-01|website=ETRetail.com|language=en}}</ref>

In June 2021, Swiggy and ANRA Technologies joined hands together to introduce drone delivery trials in India. <ref>{{Cite web|title=Swiggy and ANRA Technologies join hands to introduce drone delivery trials in India {{!}} HOSPIBIZ|url=https://hospibiz.com/swiggy-and-anra-technologies-join-hands-to-introduce-drone-delivery-trials-in-india/|access-date=2021-06-20|website=hospibiz.com|language=en-US}}</ref>

== Investments and acquisitions ==
In 2015, the company began attracting external investments. The first was a $2 million investment from [[Accel (venture capital firm)|Accel]] and SAIF Partners, along with additional investment from [[Norwest Venture Partners]].<ref name=entrepreneur2019/> The next year, Swiggy raised $15 million from new and existing investors, including [[Bessemer Venture Partners]] and Harmony Partners.<ref name=entrepreneur2019/>

In 2017, [[Naspers]] led an $80 million funding round into Swiggy.<ref name=entrepreneur2019/> Swiggy received $100 million from China-based [[Meituan-Dianping]] and Naspers in 2018 and a string of investments boosted the company's valuation to over a $1 billion.<ref name=entrepreneur2019/>

In February 2019, Swiggy acquired Bangalore-based AI startup Kint.io.<ref>{{cite news | title=Swiggy acquires Bengaluru-based AI startup Kint.io |url=https://tech.economictimes.indiatimes.com/news/startups/swiggy-acquires-bengaluru-based-ai-startup-kint-io/67829829 |work=ETTech |date=4 February 2019 |language=en}}</ref>

In April 2020, Swiggy received around $43 million funding which valued the company at $3.6 billion.<ref>{{Cite news|url=https://timesofindia.indiatimes.com/business/india-business/swiggy-gets-another-43m-from-tencent-samsung/articleshow/75018035.cms|title=Swiggy gets another $43m from Tencent, Samsung|date=7 April 2020|work=The Times of India|access-date=7 April 2020|url-status=live}}</ref>

Swiggy acquired Bangalore-based Asian food start-up ''48East'' in 2017.<ref>{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/swiggy-acquihires-48east-team-adds-to-senior-leadership/articleshow/62050029.cms|title=Swiggy acquihires 48East team, adds to senior leadership|date=13 December 2017|access-date=31 August 2019|newspaper=The Economic Times|last1=Srinivasan|first1=Supraja}}</ref><ref>{{cite web|url=https://inc42.com/buzz/swiggy-acqui-hire-48east-swiggy-access|title=Swiggy Acqui-hires Gourmet Asian Food Startup 48East|date=13 December 2017|access-date=31 August 2019}}</ref> Swiggy later acquired Mumbai-based ''Scootsy Logistics'', a struggling food and fashion delivery service,<ref>{{cite news|url=https://tech.economictimes.indiatimes.com/news/startups/swiggy-acquires-on-demand-delivery-firm-scootsy-for-rs-50-crore/65238251|title=Swiggy acquires on-demand delivery firm Scootsy for Rs 50 crore |work=ETtech.com|access-date=31 August 2019|last1=Srinivasan |first1=Supraja }}</ref> and later shut it down.<ref>{{Cite news|last=www.ETtech.com|title=Swiggy to shutter its premium food delivery service Scootsy - ETtech|url=https://tech.economictimes.indiatimes.com/news/internet/swiggy-plans-to-shut-its-premium-food-delivery-services-scootsy/76249176|access-date=2020-06-20|newspaper=The Economic Times|language=en}}</ref> It acquired a Mumbai-based milk delivery startup ''SuprDaily'' in an all cash deal.<ref>{{Cite news|url=https://www.business-standard.com/article/companies/swiggy-plans-biz-beyond-food-with-50-dark-pods-buys-start-up-suprdaily-118090601481_1.html|title=With an eye on concierge services, Swiggy acquires SuprDaily|last=Pahwa|first=Patanjali|date=7 September 2018|newspaper=Business Standard India|url-status=live|access-date=22 March 2020}}</ref> In 2019, the company invested Rs. 31 crore in Mumbai-based ready-to-eat food brand Fingerlix.<ref>{{cite news|url=https://tech.economictimes.indiatimes.com/news/startups/swiggy-takes-a-bite-of-fingerlix-invests-rs-31-crore-in-food-brand/68153135|title=Swiggy takes a bite of Fingerlix, invests Rs. 31 crore in food brand |work=ETtech.com|access-date=31 August 2019|last1=Kar |first1=Sanghamitra }}</ref>

The company raised $800 million in Series J round funding from Falcon Edge Capital, Goldman Sachs, Think Capital, Amansa Capital, and Carmignac, as well as the existing investors Prosus Ventures and Accel valuing Swiggy at around $4.9 billion.<ref>{{cite web |title=India's Swiggy nears $5 billion valuation in new $800 million fundraise |url=https://techcrunch.com/2021/04/05/indias-swiggy-nears-5-billion-valuation-in-new-800-million-fundraise/ |website=TechCrunch |access-date=6 April 2021}}</ref>

== Partnerships ==
Swiggy has partnered with [[Burger King]] to provide delivery services.<ref>{{cite news|url=https://economictimes.indiatimes.com/industry/cons-products/food/online-ordering-app-swiggy-ties-up-with-burger-king/articleshow/49858780.cms|title=Online ordering app Swiggy ties up with Burger King|date=20 November 2015|access-date=31 August 2019|newspaper=The Economic Times}}</ref> It has also partnered with [[Google Maps#Google Local Guides|Google Local Guide]] to facilitate customer reviews,<ref>{{cite web|url=https://gadgets.ndtv.com/apps/news/swiggy-joins-google-local-guides-to-share-restaurant-recommendations-benefits-and-more-1688627|title=Swiggy, Google Local Guides Offer Recommendations, Benefits, and More|work=NDTV Gadgets 360|access-date=31 August 2019}}</ref> and with [[Sodexo]] to enable customers for paying through meal cards.<ref>{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/swiggy-customers-can-now-pay-through-sodexo-meal-cards/articleshow/62112466.cms|title=Swiggy customers can now pay through Sodexo meal cards|date=18 December 2017|access-date=31 August 2019|newspaper=The Economic Times|last1=Bhakta|first1=Pratik}}</ref> Swiggy has partnered with Indifi Technologies to facilitate a financing program for partner restaurants.<ref>{{cite news|url=https://economictimes.indiatimes.com/small-biz/startups/swiggy-partners-indifi-to-launch-capital-assist-programme/articleshow/61049483.cms|title=Swiggy partners with Indifi Tech to launch financing program for restaurant partners|date=12 October 2017|access-date=31 August 2019|newspaper=The Economic Times|last1=Srinivasan|first1=Supraja}}</ref> Swiggy launched a digital wallet, ''Swiggy Money'', in partnership with ICICI Bank.<ref>{{Cite web|url=https://cio.economictimes.indiatimes.com/news/enterprise-services-and-applications/swiggy-launches-digital-wallet-in-tie-up-with-icici-bank/76723697|title = Swiggy launches Digital Wallet in tie-up with ICICI Bank - ET CIO}}</ref>

Swiggy and drone company ANRA Technologies have started with their trials for drone deliveries in India, as per the recent announcement.<ref>{{cite news |url=https://economictimes.indiatimes.com/tech/startups/swiggy-anra-get-approval-to-start-drone-trials-for-food-delivery/articleshow/83574991.cms}}</ref>

==References==
{{reflist|2}}

==External links==
*{{Official}}

{{Online food ordering}}

[[Category:Online marketplaces of India]]
[[Category:Indian companies established in 2014]]
[[Category:Retail companies established in 2014]]
[[Category:Transport companies established in 2014]]
[[Category:Internet properties established in 2014]]
[[Category:Online food ordering]]
[[Category:Companies based in Bangalore]]
[[Category:2014 establishments in Karnataka]]

Swiggy - Revision history

imported>Apparition11: Reverted edits by 223.187.155.143 (talk) to last version by Graveripper696