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{{Short description|Indian online marketplace}}
{{EngvarB|date=July 2016}}
{{Use dmy dates|date=October 2020}}
{{Infobox website
| name = Shopclues.com
| logo = ShopClues logo.png
| collapsible = yes
| collapsetext = Screenshot
| screenshot = ShopClues website screenshot.png
| foundation = {{Start date and age|July 2011}}
| location = [[Gurgaon]], [[Haryana]], India
| area_served = [[India]]
| founder = {{unbulleted list|[[Sanjay Sethi]]}}
| industry = [[Internet]]
| services = [[Online shopping]]
| website_type = [[E-commerce]]
| url = {{URL|https://www.shopclues.com/}}
| language = [[English language|English]]
| current_status = Active
|revenue ={{decrease}} {{INRConvert|209.46|c}} (2019)<ref name="ShopClues 2019 revenues">{{cite web |last1=Bhalla |first1=Kritti |title=Shopclues Narrows Losses To INR 68 Cr Even With Reduced Revenue |url=https://inc42.com/buzz/shopclues-narrows-losses-to-inr-68-cr-even-with-reduced-revenue/ |website=inc42.com |publisher=inc42 |accessdate=30 May 2020}}</ref>
}}

'''ShopClues''' is an Indian [[online marketplace]], owned by '''Clues Network Pvt. Ltd.'''<ref name=mint>{{cite news|url=http://www.livemint.com/Companies/UQlNNccObbnKIY9pmG9lRK/ShopClues-looks-to-invest-50-million-in-acquisitions.html|title=ShopClues plans acquisition spree to accelerate expansion|publisher=[[Mint (newspaper)|Mint]]|date=8 December 2015|accessdate=5 November 2017}}</ref> The company was established in July 2011 by [[Sanjay Sethi]], Sandeep Aggarwal and [[Radhika Aggarwal]].<ref>{{cite web|url=http://techcircle.vccircle.com/2013/04/03/shopclues-com-rolls-out-official-brand-stores/|title=ShopClues.com rolls out official brand stores|date=3 April 2013|accessdate=5 November 2017}}</ref><ref>{{cite news|url=http://www.thehindubusinessline.com/info-tech/shopclues-poised-for-a-strong-rural-push/article8882135.ece|title=ShopClues poised for a strong rural push|publisher=[[The Hindu Business Line]]|date=21 July 2017|accessdate=5 November 2017}}</ref> In 2015, ShopClues was valued at US$1.1 billion,<ref>{{cite news|url=http://www.forbesindia.com/printcontent/43663|title=StoreKing: The friendly, neighbourhood etailman|work=[[Forbes India]]|date=7 July 2016|accessdate=5 November 2017}}</ref> with [[Tiger Global]], Helion Ventures, and Nexus Venture Partners as major investors.<ref name=mint /> In 2019, the company was acquired by Singapore-based Qoo10 in an all-stock deal valued at approximately US$70 million, representing one of the largest valuation meltdowns for an Indian-based startup.<ref name="qoo10">{{cite web|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/singapore-based-ecommerce-platform-qoo10-acquires-shopclues-in-all-stock-deal/articleshow/71841318.cms|title=Singapore-based e-commerce platform Qoo10 acquires ShopClues in all-stock deal|work=[[The Economic Times]]|accessdate=2019-12-17}}</ref>

==Background==
ShopClues provides unstructured categories of home and kitchen, fashion, electronics and daily utility items.<ref>{{cite web|url=http://www.businesstoday.in/magazine/cover-story/coolest-start-ups-2015-shopclues-own-niche-e-commerce-sphere/story/219962.html|title=Standing Out|publisher=Business Today (India)|date=21 June 2015|accessdate=5 November 2017}}</ref> Around 70% of its Gross Merchandising Value (GMV) is received from Tier – II and Tier – III cities.

In June 2016, the online marketplace reached half a million sellers on its platform, claimed to be the highest in the Indian e-commerce industry.<ref>{{cite news|url=https://economictimes.indiatimes.com/industry/services/retail/shopclues-to-help-vendors-go-online-with-godaddy/articleshow/52285384.cms|title=ShopClues to help vendors go online with GoDaddy|work=[[The Economic Times]]|date=16 May 2016|accessdate=5 November 2017}}</ref> The employee strength as of 2017 is more than 700 people.<ref>{{cite news|url=http://www.business-standard.com/article/companies/we-ve-already-toppled-flipkart-snapdeal-shopclues-ceo-116012600002_1.html|title=We've already toppled Flipkart, Snapdeal: Shopclues CEO|work=[[Business Standard]]|date=26 January 2016|accessdate=5 November 2017}}</ref>

==Key people==
* [[Sanjay Sethi]] - Co-Founder and Chief Executive Officer (CEO)
* [[Radhika Aggarwal]] - Co-Founder and Chief Business Officer (CBO)

==Mobile application==
In 2015, the e-commerce player launched its Android app for sellers, and later added iOS apps.<ref>{{cite web|url=https://retail.economictimes.indiatimes.com/news/e-commerce/e-tailing/shopclues-brings-an-android-based-seller-app-to-boost-its-merchants-business/50770571|title=ShopClues brings an Android based seller app to boost its merchants business|date=29 January 2016|accessdate=5 November 2017}}</ref>

==Growth==
*In June 2015, ShopClues launched a financing platform Capital Wings to fund its merchants' businesses.<ref>{{cite news|url=http://www.business-standard.com/article/pti-stories/shopclues-launches-financing-platform-for-smbs-115061200731_1.html|title=ShopClues launches financing platform for SMBs|work=[[Business Standard]]|date=12 June 2015|accessdate=5 November 2017}}</ref>
*In May 2016, joined hands with [[GoDaddy]] to assist its small and medium entrepreneurs in starting their own e-commerce websites.<ref>{{cite web|url=http://www.ibtimes.co.in/shopclues-godaddy-tie-offer-online-stores-small-businesses-679186|title=ShopClues and GoDaddy tie up to offer online stores for small businesses|work=[[International Business Times]]|date=18 May 2016|accessdate=5 November 2017}}</ref>
*In July 2016, launched an ad platform, AdZone wherein sellers may market their products with the help of native and custom advertising.<ref>{{cite web|url=https://www.medianama.com/2016/07/223-shopclues-launches-native-ads/|title=ShopClues launches native ad platform AdZone|date=26 July 2016|accessdate=5 November 2017}}</ref>

===Acquisition===
In July 2016, ShopClues collaborated with a hybrid e-commerce company, StoreKing to promote its products on the latter's app. In the same year, the company acquired Momoe, a Bangalore-based mobile payments company.<ref>{{cite web|url=https://www.medianama.com/2016/07/223-shoplues-momoe-acquisition/|title=Shopclues buys a payments company just like its competitors|date=15 July 2016|accessdate=5 November 2017}}</ref><ref>{{cite news|url=http://www.hindustantimes.com/business/with-rs-300-crore-in-pocket-shopclues-goes-shopping/story-KRWs7XgpwrBdM91Wum9OBI.html|title=With Rs 330 crore in pocket, Shopclues goes shopping|work=[[Hindustan Times]]|date=7 April 2016|accessdate=5 November 2017}}</ref>

In 2016 ShopClues acquired the IP of a [[Software as a service|SaaS]] platform from Squeakee Media which was founded by Abrar Shaikh in Mumbai, India.<ref>https://www.linkedin.com/in/abrar-s-187a6512/</ref>

In 2019, ShopClues was acquired by Singapore-based Qoo10 with stock valued at US$70 million.<ref name="qoo10"/>

===Investment===
In December 2015, the company invested towards seed funding in HeyBiz, which is a real-time shopping assistant app.<ref>{{cite web|url=https://www.vccircle.com/shopclues-invests-chat-app-heybiz/|title=ShopClues invests in chat app HeyBiz|publisher=[[VCCircle]]|date=8 December 2015|accessdate=5 November 2017}}</ref>

==Funding==
In January 2016, ShopClues raised US$100 million from [[Tiger Global Management]] and joined the ''Unicorn Club''.<ref>{{cite news|url=http://www.livemint.com/Companies/1rT8GCbJn9GQ9jSbAGtwiM/ShopClues-raises-fresh-funds-joins-the-billiondollar-club.html|title=ShopClues joins billion dollar club|publisher=[[Mint (newspaper)|Mint]]|date=13 January 2016|accessdate=5 November 2017}}</ref>

==Controversy==
* In August 2015, the owner of the brand Ray-Ban, Luxottica Group accused ShopClues of allegedly selling fake products and took up the issue in court. The Delhi High Court pulled up ShopClues for breaching its earlier order and continuing the sale of [[Ray-Ban]] products.<ref name=":2">{{cite news|url=http://articles.economictimes.indiatimes.com/2015-08-27/news/65928881_1_ray-ban-online-marketplace-shopclues-eyewear|title=Ray-Ban drags online marketplace Shopclues to Court for selling fake eyewear|work=[[The Economic Times]]|date=27 August 2015|accessdate=5 November 2017}}</ref>
* The site has had a number of complaints both from customers<ref name=":0">{{Cite web|url=https://www.mouthshut.com/product-reviews/Shopclues-com-reviews-925643754|title=Shopclues.com Reviews and Ratings - MouthShut.com|website=www.mouthshut.com|language=en|access-date=2019-10-17}}</ref><ref name=":1">{{Cite web|url=http://www.complaintbox.in/tag/shopclues-complaints/|title=shopclues-complaints {{!}} Complaint Box India|language=en-US|access-date=2019-10-17}}</ref> and from other businesses claiming that the site is selling fake products.<ref name=":2" /><ref name=":3">{{Cite news|url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/loral-india-wins-judgement-on-counterfeits-against-shopclues/articleshow/66652453.cms?from=mdr|title=L'Oréal India wins judgement on counterfeits against Shopclues|last=Malviya|first=Sagar|date=2018-11-16|work=The Economic Times|access-date=2019-10-17}}</ref>
* In 2013, founder and CEO Sandeep Agarwal was charged with [[insider trading]] and arrested in the [[United States|US]].<ref>{{Cite news|last=Layak|first=Suman|title=How ShopClues founder Sandeep Aggarwal survived a run-in with Preet Bharara and kept his dreams afloat in adversity|work=The Economic Times|url=https://economictimes.indiatimes.com/small-biz/entrepreneurship/how-shopclues-founder-sandeep-aggarwal-survived-a-run-in-with-preet-bharara-and-kept-his-dreams-afloat-in-adversity/articleshow/51271790.cms?from=mdr|access-date=2020-07-20}}</ref> Agarwal subsequently [[pleaded guilty]] and entered a [[plea bargain]] on the charges.<ref>{{cite web|url=https://economictimes.indiatimes.com/small-biz/entrepreneurship/how-shopclues-founder-sandeep-aggarwal-survived-a-run-in-with-preet-bharara-and-kept-his-dreams-afloat-in-adversity/articleshow/51271790.cms|title=How ShopClues founder Sandeep Aggarwal survived a run-in with Preet Bharara and kept his dreams afloat in adversity|work=[[The Economic Times]]|accessdate=2019-12-17}}</ref> Agarwal resigned from ShopClues in 2013.

==Awards and recognition==
* In 2016, received the Gold Award at APAC Effie Awards for ''Ghar Wapsi'' campaign in David vs. Goliath category.<ref>{{cite web|url=http://www.pocketnewsalert.com/2016/04/ShopClues-Ghar-Wapsi-campaign-gets-home-a-Gold-from-the-APAC-Effie-Awards-2016.html|title=ShopClues Ghar Wapsi campaign gets home a Gold from the APAC Effie Awards 2016|date=25 April 2016|accessdate=5 November 2017}}</ref>
* In 2016, won Marketing Campaign of the Year at CMO Asia Awards.
* In 2016, received Award for Consumer Insight at CMO Asia Awards.
* In 2016, became the bronze winner in Film 12B Retail Advertising category for ''Ghar Wapsi Sale – Bhains Ki Aankh'' campaign at Abby Awards.
* In 2016, received an award in Search Marketing at 6th India Digital Awards function.<ref>{{cite web|url=http://www.mxmindia.com/2016/02/6th-india-digital-awards-felicitates-worthy-achievers/|title=6th India Digital Awards felicitates worthy achievers|date=12 February 2016|accessdate=5 November 2017}}</ref>
* In 2015, won Silver at Effie India Awards for ''Ghar Wapsi Campaign''.<ref>{{cite web|url=http://www.mediainfoline.com/shopclues-wins-silver-awards-at-the-effies-2015/|title=ShopClues Wins Silver Awards At The Effies 2015|date=29 January 2016|accessdate=5 November 2017}}</ref>
* In 2015, honored with Advertising Campaign of the Year by Indian e-retail Awards for its TVC, ''From Ding to Dong''.<ref>{{cite web|url=http://www.afaqs.com/news/company_briefs/index.html?id=58862_ShopCluescom-wins-accolade-for-Advertising-Campaign-of-the-Year-at-Indian-e-retail-awards-2015|title=ShopClues.com wins accolade for 'Advertising Campaign of the Year' at Indian e-retail awards 2015|date=21 April 2015|accessdate=5 November 2017}}</ref>
* In 2015, termed as the Coolest Start-Up in India by Business Today.<ref>{{cite web|url=http://www.businesstoday.in/photos/coolest-start-ups/coolest-start-ups-in-india-2015/706.html|title=Coolest Start-ups in India 2015|publisher=Business Today (India)|accessdate=5 November 2017}}</ref>
* In 2015, received Interactive – Remarketing and Retargeting at DMA Asia ECHO Awards.<ref>{{cite web|url=http://dmaecho.awards.asia/|title=2015 DMA Asia ECHO Winners - 2015 DMA ASIA ECHO™AWARDS|accessdate=5 November 2017}}</ref>
* In 2013, featured in Red Herring Asia Top 100 Winners List.<ref>{{cite web|url=http://www.redherring.com/events/red-herring-asia/2013-red-herring-asia-top-100-winners/|title=2013 Red Herring Asia Top 100 Winners|accessdate=5 November 2017}}</ref>
* In 2013, bagged Best e-Commerce Site of the Year award by Global Youth Marketing Format Social Media Summit and Awards.
* In 2013, received the 'Best e-Retailer of the Year – Value for Deals' title by Franchise India at 2ndNational Indian e-Retail Awards.{{citation needed|date=June 2020}}

==See also==
*[[E-commerce in India]]
*[[Online Shopping]]

==References==
{{Reflist}}

==External links==
* {{official website|https://www.shopclues.com/}}

[[Category:Companies based in Gurgaon]]
[[Category:Online marketplaces of India]]
[[Category:Privately held companies of India]]
[[Category:2011 establishments in Haryana]]
[[Category:Retail companies established in 2011]]
[[Category:Internet properties established in 2011]]
[[Category:Indian brands]]

ShopClues - Revision history

imported>ClueBot NG: Reverting possible vandalism by PAYTM4900 to version by Serols. Report False Positive? Thanks, ClueBot NG. (4014160) (Bot)