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	<id>https://en.bharatpedia.org/w/index.php?action=history&amp;feed=atom&amp;title=Phonon_Communications</id>
	<title>Phonon Communications - Revision history</title>
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	<updated>2026-08-17T23:44:25Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>https://en.bharatpedia.org/w/index.php?title=Phonon_Communications&amp;diff=247938&amp;oldid=prev</id>
		<title>-&gt;BattyBot: Expanded Template:Notability and general fixes</title>
		<link rel="alternate" type="text/html" href="https://en.bharatpedia.org/w/index.php?title=Phonon_Communications&amp;diff=247938&amp;oldid=prev"/>
		<updated>2021-08-27T13:44:34Z</updated>

		<summary type="html">&lt;p&gt;Expanded &lt;a href=&quot;/wiki/Template:Notability&quot; title=&quot;Template:Notability&quot;&gt;Template:Notability&lt;/a&gt; and &lt;a href=&quot;https://en.bharatpedia.org/wiki/BP:AWB/GF&quot; class=&quot;extiw&quot; title=&quot;wp:AWB/GF&quot;&gt;general fixes&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{Notability|Companies|date=April 2021}}&lt;br /&gt;
{{Infobox company&lt;br /&gt;
| name = Phonon Communications Pvt. Ltd. (&amp;quot;Phonon.in&amp;quot; is now &amp;quot;Phonon.io&amp;quot;)&lt;br /&gt;
| type = Private&lt;br /&gt;
| logo = Phonon Communications.png&lt;br /&gt;
| logo_size = 200px&lt;br /&gt;
| foundation = 2006&lt;br /&gt;
| founder = Ujwal Makhija&lt;br /&gt;
| location = [[Vadodara]], [[Gujarat]], [[India]]&lt;br /&gt;
| key_people = Samish Makhija, Ujwal Makhija&lt;br /&gt;
| num_employees = 52&lt;br /&gt;
| products = Click-to-Call &amp;amp; Instant Connect&amp;lt;br /&amp;gt;Contact Center Automation Suite&amp;lt;br /&amp;gt;Intelligent IVR&amp;lt;br /&amp;gt;Proactive Outbound Engagement&amp;lt;br /&amp;gt;Chatbot&lt;br /&gt;
| industry = [[Telecommunications]]&lt;br /&gt;
| services = [[cloud telephony]]&lt;br /&gt;
| revenue = &lt;br /&gt;
| assets = &lt;br /&gt;
| operating_income = &lt;br /&gt;
| equity = &lt;br /&gt;
| homepage = {{url|phonon.io}}&lt;br /&gt;
}}&lt;br /&gt;
&lt;br /&gt;
&amp;#039;&amp;#039;&amp;#039;Phonon&amp;#039;&amp;#039;&amp;#039; is a [[cloud telephony]] company in [[Asia]].&amp;lt;ref name=&amp;quot;DNA1&amp;quot;&amp;gt;{{Cite news |url=http://dnasyndication.com/dna/article/DNAHM47728 |title=IIMA Fair for Budding Businessmen | access-date=4 June 2015 |publisher=Diligent Media Corporation Ltd |date=22 September 2011}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;MINT1&amp;quot;&amp;gt;{{Cite news |url=http://www.livemint.com/Money/1jn1TM3mYSaL0EaKzDh1IJ/Startup-event-finds-crosscountry-echoes.html |title=Start-up event finds cross-country echoes |access-date=4 June 2015 |publisher=livemint |date=30 October 2008}}&amp;lt;/ref&amp;gt; It was founded in October 2006 by Samish Makhija and Ujwal Makhija, who are alumni of [[Indian Institute of Management Ahmedabad|IIM Ahmedabad]] and [[Indian Institute of Management Calcutta|IIM Calcutta]].&amp;lt;ref name=&amp;quot;ET_OBD&amp;quot;&amp;gt;{{Cite web |url=http://epaper.timesofindia.com/Default/Scripting/ArticleWin.asp?From=Archive&amp;amp;Source=Page&amp;amp;Skin=pastissues2&amp;amp;BaseHref=ETD/2006/12/01&amp;amp;PageLabel=6&amp;amp;EntityId=Ar00602&amp;amp;ViewMode=HTML&amp;amp;GZ=T |title=Passengers get info on flight glitches via Phonon.in tech |author=ToI Bureau |access-date=4 June 2015 |date=1 December 2006}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Customers==&lt;br /&gt;
The service of Phonon Communications used by some notable agencies including BFSI, Travel, and Airlines. It was also used by airline group [[Kingfisher Airlines]]&amp;lt;ref name=&amp;quot;ET_OBD&amp;quot; /&amp;gt; and [[Rediff.com|Rediff]].&amp;lt;ref name=&amp;quot;ET_C2C&amp;quot; /&amp;gt; In January 2017, Indian domestic airline [[Vistara]] implemented Phonon&amp;#039;s Unified Communication Solution for flight advisories.&amp;lt;ref name=&amp;quot;Vistara1&amp;quot;&amp;gt;{{Cite news |url=http://military-technologies.net/2017/01/17/phonon-in-provides-unified-communication-system-for-flight-related-advisories-to-vistara/ |title=Phonon.in provides Unified Communication System for Flight Related Advisories to Vistara |access-date=19 January 2017 |date=17 January 2017}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Purposes==&lt;br /&gt;
It provides Automated Outbound Diallers,&amp;lt;ref name=&amp;quot;ET_OBD&amp;quot;/&amp;gt; and Click-to-Call for instant call back from websites.&amp;lt;ref name=&amp;quot;ET_C2C&amp;quot;&amp;gt;{{Cite news |url=http://articles.economictimes.indiatimes.com/2008-10-20/news/28421921_1_service-providers-website-marketers | title=Click-to-Call |access-date=4 June 2015 |publisher=The Economic Times |date=20 October 2008}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;LM_Ideas&amp;quot;&amp;gt;{{Cite news |url=http://www.livemint.com/Money/plZULgcJfWWt654rNfTkqO/Outofthebox-ideas-in-fray.html | title=Out of The Box Ideas in Fray |access-date=4 June 2015 |publisher=livemint |date=3 November 2008}}&amp;lt;/ref&amp;gt; It acquires iDeliver, home to India&amp;#039;s largest loanbot.&amp;lt;ref&amp;gt;{{Cite web|url=https://www.vccircle.com/consumer-interaction-solutions-firm-phonon-acquires-ai-chatbot-idelivr|title=Consumer interaction solutions firm Phonon acquires AI chatbot iDelivr|date=2017-11-10|website=VCCircle|language=en-US|access-date=2019-07-02}}&amp;lt;/ref&amp;gt; It automates communications over voice &amp;amp; text using global AI &amp;amp; ML platforms for large enterprises world-wide.&lt;br /&gt;
&lt;br /&gt;
==Awards==&lt;br /&gt;
Phonon was recognized as the “Best Contact Centre Automation Provider” for BFSI sector in the 3rd BFSI innovation summit 2019, organized by eLets Technomedia and Government of Maharashtra. In November 2016 Phonon was awarded the #400 spot on [[Deloitte]]&amp;#039;s 2016 Technology Fast 500 Asia Pacific List&amp;lt;ref name=&amp;quot;Fast500_2016&amp;quot;&amp;gt;{{Citation|title=Deloitte&amp;#039;s Fast 500.website|url=https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Technology-Media-Telecommunications/gx-tech-fast-500-apac-ranking-report-2016.pdf}}&amp;lt;/ref&amp;gt; as well as the #47 spot on Deloitte&amp;#039;s 2015 Technology Fast 50 India List.&amp;lt;ref name=&amp;quot;Fast50_2016&amp;quot;&amp;gt;{{Citation|title=Deloitte&amp;#039;s Fast 50 India|url=https://www2.deloitte.com/content/dam/Deloitte/in/Documents/technology-media-telecommunications/in-tmt-techfast50-2016-winners-noexp.pdf}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;ET_Fast50&amp;quot;&amp;gt;{{Cite news |url=http://economictimes.indiatimes.com/small-biz/technology-fast-50-2016 |title=Deloitte&amp;#039;s Technology Fast 50 2016 India |access-date=15 November 2015 |date=15 November 2016}}&amp;lt;/ref&amp;gt; In September 2016 Phonon was awarded with the &amp;#039;&amp;#039;[[Red Herring (magazine)|Red Herring]]&amp;#039;&amp;#039; Top 100 Asia award.&amp;lt;ref name=&amp;quot;RedHerring&amp;quot;&amp;gt;{{Citation|title=Red Herring Top 100 Asia|url=http://www.redherring.com/events/red-herring-asia/2016-top100/}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
{{Reflist}}&lt;br /&gt;
&lt;br /&gt;
==External links==&lt;br /&gt;
* {{Official website}}&lt;br /&gt;
&lt;br /&gt;
[[Category:Companies based in Vadodara]]&lt;br /&gt;
[[Category:2006 establishments in Gujarat]]&lt;br /&gt;
[[Category:Indian companies established in 2006]]&lt;br /&gt;
[[Category:Telecommunications companies established in 2006]]&lt;br /&gt;
[[Category:Telecommunications companies of India]]&lt;/div&gt;</summary>
		<author><name>-&gt;BattyBot</name></author>
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