Intelenet Global Services - Revision history

Itsniraj175: correct intro also

2026-01-03T14:01:35Z

correct intro also

← Older revision		Revision as of 19:31, 3 January 2026
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	{{~~Multiple issues~~\|		{{Short description\|Teleperformance subsidiary company (founded 2000)}}
	{{COI\|date=October 2018}}		{{COI\|date=October 2018}}
	~~{{peacock\|date=October 2018}}~~
	}}

	{{~~EngvarB~~\|date=May 2014}}		{{use Indian English\|date=May 2014}}
	{{Use dmy dates\|date=May 2014}}		{{Use dmy dates\|date=May 2014}}
	{{Infobox company		{{Infobox company
	\| name = Intelenet Global Services		\| name = Intelenet Global Services
	\| logo = Intelenet ~~Logo for Wikipedia~~.~~jpg~~		\| logo = Intelenet Global Services.svg
	\| type = Private		\| type = Private
	\| foundation = 11 October 2000		\| foundation = 11 October 2000
	\| founders = Tata Consultancy Services (TCS) and Housing Development Finance Corporation (HDFC)		\| founders = Tata Consultancy Services (TCS) and Housing Development Finance Corporation (HDFC)
	\| location = [[Raheja Mindspace\|Mindspace]], [[Malad~~]] [[~~West]]		\| location = [[Raheja Mindspace\|Mindspace]], Malad West
	\| location_city = [[Mumbai]]		\| location_city = Mumbai
	\| locations = 70		\| locations = 70
	\| area_served =		\| area_served =
	\| key_people = Bhupendra(Chief Executive Officer)<ref name="ET">{{cite web\|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms#contentTop \|title=Teleperformance completes USD 1 billion Intelenet acquisition=5 Oct 2018}}</ref>		\| key_people = Bhupendra(Chief Executive Officer)<ref name="ET">{{cite web\|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms#contentTop \|title=Teleperformance completes USD 1 billion Intelenet acquisition=5 Oct 2018\| website=[[The Times of India]] }}</ref>
	\| revenue = [[Indian Rupee\|Rs.]] 28.10  billion ($ 420 million) ([[Financial year\|FY]]		\| revenue = [[Indian Rupee\|Rs.]] 28.10 billion ($420 million) ([[Financial year\|FY]]
	2014-)		2014-)
	\| num_employees = 66,000		\| num_employees = 66,000
	\| subsid =		\| subsid =
	\| footnotes =		\| footnotes =
	\| homepage = {{url\|http://www.intelenetglobal.com}}		\| homepage = {{url\|http://www.intelenetglobal.com}}
	\| location_country = [[India]]		\| location_country = India
	\| services = [[Business Process Outsourcing]] (BPO) Services		\| services = [[Business Process Outsourcing]] (BPO) Services
	\| owner = [[Teleperformance]]		\| owner = [[Teleperformance]]
	}}		}}

	'''Intelenet Global Services''' is ~~a subsidiary of~~ Teleperformance ~~D.I.B.S~~.<ref>{{Cite news\|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms\|title=Teleperformance completes USD 1 billion Intelenet acquisition - Times of India\|work=The Times of India\|access-date=2018-10-10}}</ref>		'''Intelenet Global Services''' is an Indian business process outsourcing (BPO) company founded in 2000. It was acquired by Teleperformance in 2018.<ref name=":0">{{Cite news\|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms\|title=Teleperformance completes USD 1 billion Intelenet acquisition - Times of India\|work=The Times of India\|access-date=2018-10-10}}</ref>

	The company ~~offers~~ omni channel contact ~~centre~~, digital transformation, [[~~Robotic~~ process automation]], [[AI]] and [[analytics]], transaction processing, finance & accounting, HRO and IT to companies in the UK, US, Australia, and India.		The company's services include omni-channel contact centres, digital transformation, [[robotic process automation]], AI and analytics, transaction processing, finance and accounting, HRO, and IT services for companies in the United Kingdom, the United States, Australia, and India.

	==Timeline==		==Timeline==
	Intelenet Global Services was ~~formed~~ in October 2000.<ref>{{cite web\|url=http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=22622186 \|title=Intelenet Global Services Pvt. Ltd.: Private Company Information - BusinessWeek \|publisher=Investing.businessweek.com \|accessdate=29 July 2010}}</ref> as a 50:50 [[Joint Venture\|~~Joint Venture~~ (JV)]] between [[Tata Consultancy Services]] and [[Housing Development Finance Corporation]] ~~Ltd~~. (HDFC) ~~and started operations in November 2001~~.		Intelenet Global Services was created in October 2000.<ref>{{cite web\|url=http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=22622186 \|archive-url=https://web.archive.org/web/20101116011316/http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=22622186 \|url-status=dead \|archive-date=16 November 2010 \|title=Intelenet Global Services Pvt. Ltd.: Private Company Information - BusinessWeek \|publisher=Investing.businessweek.com \|accessdate=29 July 2010}}</ref> It began operations in November 2001, as a 50:50 [[Joint Venture\|joint venture (JV)]] between [[Tata Consultancy Services]] and [[Housing Development Finance Corporation]] LTD. (HDFC).

	In July 2004, TCS divested its 50% stake, which was purchased by [[Barclays Bank Plc]] one of Intelenet's biggest clients. By 2006, Intelenet had ~~grown to over 5000 people with~~ over 20 client relationships.		In July 2004, TCS divested its 50% stake, which was purchased by [[Barclays Bank Plc\|Barclays Bank PLC]], one of Intelenet's biggest clients. By 2006, Intelenet had over 5,000 employees and more than 20 client relationships.

	In 2006, Intelenet ~~ventured into~~ the ~~India~~ domestic BPO industry with its acquisition of Sparsh BPO Services from Spanco Telesystems.<ref>{{cite web\|url=http://timesofindia.indiatimes.com/biz/india-business/Intelenet-to-acquire-Spancos-Sparsh-BPO-biz/articleshow/1313901.cms \|title=Intelenet to acquire Spanco's Sparsh BPO biz - India Business - Business - The Times of India \|publisher=Timesofindia.indiatimes.com \|date=1 December 2005 \|accessdate=29 July 2010}}</ref> ~~Intelenet is today the largest player~~ in the domestic BPO market with over ~~18000~~ employees in 10 locations across India~~, providing~~ customer management, outbound sales and analytics in the Banking and ~~Financial Services~~, ~~Telecom~~, ~~Travel~~, ~~Insurance~~, ~~Retail~~ and ~~Government~~ sectors.		In 2006, Intelenet entered the Indian domestic BPO industry with its acquisition of Sparsh BPO Services from Spanco Telesystems.<ref>{{cite web\|url=http://timesofindia.indiatimes.com/biz/india-business/Intelenet-to-acquire-Spancos-Sparsh-BPO-biz/articleshow/1313901.cms \|title=Intelenet to acquire Spanco's Sparsh BPO biz - India Business - Business - The Times of India \|publisher=Timesofindia.indiatimes.com \|date=1 December 2005 \|accessdate=29 July 2010}}</ref> The company operates in the domestic BPO market, with over 18,000 employees in 10 locations across India. The company provides customer management, outbound sales, and analytics services in the [[Banking\|banking and financial services]], [[telecommunications]], [[travel]], [[insurance]], [[retail]], and [[Public sector\|government sectors]].

	In 2007, Intelenet's management team initiated a management buyout backed by [[Blackstone Group]], a global private equity ~~player~~.<ref>{{cite web\|url=http://www.vccircle.com/category/wordpress-category/deals-1?page=9 \|title=Deals \|publisher=VCCircle \|accessdate=29 July 2010}}</ref> Blackstone ~~group~~ owns 75.98% of the stake at Intelenet; 19% is held by SKM (Employee) Trust and 5.02% by Housing Development Finance Corporation Ltd (HDFC).		In 2007, Intelenet's management team initiated a management buyout backed by [[Blackstone Group]], a global private equity firm.<ref>{{cite web\|url=http://www.vccircle.com/category/wordpress-category/deals-1?page=9 \|title=Deals \|publisher=VCCircle \|accessdate=29 July 2010}}</ref> Blackstone Group owns 75.98% of the stake at Intelenet; 19% is held by SKM (Employee) Trust, and 5.02% by Housing Development Finance Corporation Ltd (HDFC).

	In 2007, Intelenet acquired companies in ~~Travel~~ and IT ~~verticals -~~ Upstream, a US-based BPO company with ~~centres~~ in [[Fargo, North Dakota]], [[Chesapeake, Virginia]] and [[Campbellsville, Kentucky]] ~~and~~ Travelport ISO, the ~~India-based captive operations~~ of the [[Travelport]] group.		Also in 2007, Intelenet acquired two companies in the travel and IT industries. The first was Upstream, a US-based BPO company with centers in [[Fargo, North Dakota]]; [[Chesapeake, Virginia]]; and [[Campbellsville, Kentucky]]. The second was Travelport ISO, the Indian branch of the [[Travelport]] group.

	In January 2010 Intelenet a delivery centre in [[~~Krakow~~]], Poland.<ref>{{cite web\|author=Technology \|url=http://www.bpowatchindia.com/bpo_news/msn/intelenet_launches_centre_in_poland/february-04-2010/msn_intelenet_launches_centre_in_poland.html \|title=MSN India - Intelenet launches centre in Poland \|publisher=BPO Watch India \|date=16 March 2007 \|accessdate=29 July 2010}}</ref>		In January 2010, Intelenet opened a delivery centre in [[Kraków]], Poland.<ref>{{cite web\|author=Technology \|url=http://www.bpowatchindia.com/bpo_news/msn/intelenet_launches_centre_in_poland/february-04-2010/msn_intelenet_launches_centre_in_poland.html \|title=MSN India - Intelenet launches centre in Poland \|publisher=BPO Watch India \|date=16 March 2007 \|accessdate=29 July 2010}}</ref>

	~~20 -~~ Intelenet Global Services was acquired by [[Serco]] Group PLC.		In 2014, Intelenet Global Services was acquired by [[Serco]] Group PLC. In 2016, Serco (Indian operations) was acquired back by Intelenet Global Services.<ref>{{Cite web\|url=http://articles.economictimes.indiatimes.com/20--31/news/69426894_1_bpo-unit-intelenet-global-services-serco-bpo\|title=Blackstone closes Serco BPO deal, company to rebrand as Intelenet Global Services\|website=timesofindia-economictimes\|access-date=2016-06-04}}{{dead link\|date=October 2024\|bot=medic}}{{cbignore\|bot=medic}}</ref>

	2016 - Serco (Indian operations) was acquired back by Intelenet Global Services.<ref>{{Cite web\|url=http://articles.economictimes.indiatimes.com/20--31/news/69426894_1_bpo-unit-intelenet-global-services-serco-bpo\|title=Blackstone closes Serco BPO deal, ~~company to rebrand as Intelenet Global Services\|website=timesofindia-economictimes\|access-date=2016-06-04}}</ref>~~		In 2018, Intelenet Global Services was acquired by [[France]]-based BPO, [[Teleperformance]].<ref name=":0" />

	~~2018-~~Intelenet Global Services was acquired by [[~~Teleperformance~~]] ~~which is a France~~-based BPO.

	==References==		==References==
	{{Reflist}}		{{Reflist}}

			[[Category:Blackstone Inc.]]
	[[Category:~~The~~ Blackstone ~~Group~~]]
	[[Category:Business process outsourcing companies of India]]		[[Category:Business process outsourcing companies of India]]
	[[Category:Companies based in Mumbai]]		[[Category:Companies based in Mumbai]]

>BrownHairedGirl: removed Category:Companies established in 2000; added Category:Business services companies established in 2000 using HotCat

2021-04-14T12:17:27Z

removed Category:Companies established in 2000; added Category:Business services companies established in 2000 using HotCat

New page

{{Multiple issues|
{{COI|date=October 2018}}
{{peacock|date=October 2018}}
}}

{{EngvarB|date=May 2014}}
{{Use dmy dates|date=May 2014}}
{{Infobox company
| name = Intelenet Global Services
| logo = Intelenet Logo for Wikipedia.jpg
| type = Private
| foundation = 11 October 2000
| founders = Tata Consultancy Services (TCS) and Housing Development Finance Corporation (HDFC)
| location = [[Raheja Mindspace|Mindspace]], [[Malad]] [[West]]
| location_city = [[Mumbai]]
| locations = 70
| area_served =
| key_people = Bhupendra(Chief Executive Officer)<ref name="ET">{{cite web|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms#contentTop |title=Teleperformance completes USD 1 billion Intelenet acquisition=5 Oct 2018}}</ref>
| revenue = [[Indian Rupee|Rs.]] 28.10  billion ($ 420 million) ([[Financial year|FY]]
2014-)
| num_employees = 66,000
| subsid =
| footnotes =
| homepage = {{url|http://www.intelenetglobal.com}}
| location_country = [[India]]
| services = [[Business Process Outsourcing]] (BPO) Services
| owner = [[Teleperformance]]
}}

'''Intelenet Global Services''' is a subsidiary of Teleperformance D.I.B.S.<ref>{{Cite news|url=https://timesofindia.indiatimes.com/business/india-business/teleperformance-completes-usd-1-billion-intelenet-acquisition/articleshow/66090479.cms|title=Teleperformance completes USD 1 billion Intelenet acquisition - Times of India|work=The Times of India|access-date=2018-10-10}}</ref>

The company offers omni channel contact centre, digital transformation, [[Robotic process automation]], [[AI]] and [[analytics]], transaction processing, finance & accounting, HRO and IT to companies in the UK, US, Australia, and India.

==Timeline==
Intelenet Global Services was formed in October 2000.<ref>{{cite web|url=http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=22622186 |title=Intelenet Global Services Pvt. Ltd.: Private Company Information - BusinessWeek |publisher=Investing.businessweek.com |accessdate=29 July 2010}}</ref> as a 50:50 [[Joint Venture|Joint Venture (JV)]] between [[Tata Consultancy Services]] and [[Housing Development Finance Corporation]] Ltd. (HDFC) and started operations in November 2001.

In July 2004, TCS divested its 50% stake, which was purchased by [[Barclays Bank Plc]] one of Intelenet's biggest clients. By 2006, Intelenet had grown to over 5000 people with over 20 client relationships.

In 2006, Intelenet ventured into the India domestic BPO industry with its acquisition of Sparsh BPO Services from Spanco Telesystems.<ref>{{cite web|url=http://timesofindia.indiatimes.com/biz/india-business/Intelenet-to-acquire-Spancos-Sparsh-BPO-biz/articleshow/1313901.cms |title=Intelenet to acquire Spanco's Sparsh BPO biz - India Business - Business - The Times of India |publisher=Timesofindia.indiatimes.com |date=1 December 2005 |accessdate=29 July 2010}}</ref> Intelenet is today the largest player in the domestic BPO market with over 18000 employees in 10 locations across India, providing customer management, outbound sales and analytics in the Banking and Financial Services, Telecom, Travel, Insurance, Retail and Government sectors.

In 2007, Intelenet's management team initiated a management buyout backed by [[Blackstone Group]], a global private equity player.<ref>{{cite web|url=http://www.vccircle.com/category/wordpress-category/deals-1?page=9 |title=Deals |publisher=VCCircle |accessdate=29 July 2010}}</ref> Blackstone group owns 75.98% of the stake at Intelenet; 19% is held by SKM (Employee) Trust and 5.02% by Housing Development Finance Corporation Ltd (HDFC).

In 2007, Intelenet acquired companies in Travel and IT verticals - Upstream, a US-based BPO company with centres in [[Fargo, North Dakota]], [[Chesapeake, Virginia]] and [[Campbellsville, Kentucky]] and Travelport ISO, the India-based captive operations of the [[Travelport]] group.

In January 2010 Intelenet a delivery centre in [[Krakow]], Poland.<ref>{{cite web|author=Technology |url=http://www.bpowatchindia.com/bpo_news/msn/intelenet_launches_centre_in_poland/february-04-2010/msn_intelenet_launches_centre_in_poland.html |title=MSN India - Intelenet launches centre in Poland |publisher=BPO Watch India |date=16 March 2007 |accessdate=29 July 2010}}</ref>

20 - Intelenet Global Services was acquired by [[Serco]] Group PLC.

2016 - Serco (Indian operations) was acquired back by Intelenet Global Services.<ref>{{Cite web|url=http://articles.economictimes.indiatimes.com/20--31/news/69426894_1_bpo-unit-intelenet-global-services-serco-bpo|title=Blackstone closes Serco BPO deal, company to rebrand as Intelenet Global Services|website=timesofindia-economictimes|access-date=2016-06-04}}</ref>

2018-Intelenet Global Services was acquired by [[Teleperformance]] which is a France-based BPO.

==References==
{{Reflist}}

[[Category:The Blackstone Group]]
[[Category:Business process outsourcing companies of India]]
[[Category:Companies based in Mumbai]]
[[Category:Business services companies established in 2000]]
[[Category:2000 establishments in Maharashtra]]
[[Category:Indian companies established in 2000]]