imported>MSubhan009: Adding short description: "Cloud Telephony Platform" (Shortdesc helper)

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Adding short description: "Cloud Telephony Platform" (Shortdesc helper)

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			{{Short description\|Cloud Telephony Platform}}
	{{Advert\|date=December 2018}}		{{Advert\|date=December 2018}}
	{{EngvarB\|date=May 2014}}		{{EngvarB\|date=May 2014}}

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{{Advert|date=December 2018}}
{{EngvarB|date=May 2014}}
{{Use dmy dates|date=April 2021}}

{{Infobox dot-com company
| name = Exotel
| company_type = Privately held company
| industry = Telecommunications
| location_city = [[Bangalore]]
| location_country = India
| founded = {{Start date and age|2011||}}
| founder = {{Unbulleted list|Shivakumar G|Ishwar Sridharan|Siddharth Ramesh}}
| num_employees = 200
| homepage = {{URL|https://exotel.com/}}
| logo = https://exotel.com/wp-content/uploads/2017/09/logo.png
}}

'''Exotel''' is a [[cloud telephony]] platform<ref name=":0">{{Cite web|url=https://inc42.com/startups/exotel-startup-story/|title=The Cloud Will Connect Us All: How Shivku Is Building Exotel To Be The Lego Of Communication – Inc42 Media|website=inc42.com|language=en-US|access-date=26 October 2017}}</ref> that powers communication for enterprises, [[Startup company|startups]] and [[small and medium enterprises]] in India and Southeast Asia.<ref>{{Cite news|url=https://economictimes.indiatimes.com/small-biz/startups/exotel-forays-into-southeast-asia/articleshow/51802882.cms|title=Exotel forays into Southeast Asia|date=13 April 2016|work=The Economic Times|access-date=21 September 2018}}</ref>

==History==

Exotel was started by Shivakumar Ganesan in 2011. Shivakumar's previous venture, Roopit,<ref>{{Citation|last=shivku|title=The Roopit "Hi" Video|date=31 May 2010|url=https://www.youtube.com/watch?v=9nPBO9p_tH4|access-date=21 September 2018}}</ref> needed a simple automated call center solution for which he built an in-house product, and eventually it became a standalone company in the form of Exotel.<ref name="toi-mar-2013">{{cite web|title=Meet your next-gen telephone operator|url=http://articles.timesofindia.indiatimes.com/2013-03-26/strategy/38039994_1_ishwar-sridharan-exotel-mumbai-angels|archive-url=https://web.archive.org/web/20130329071256/http://articles.timesofindia.indiatimes.com/2013-03-26/strategy/38039994_1_ishwar-sridharan-exotel-mumbai-angels|url-status=dead|archive-date=29 March 2013|accessdate=3 June 2013|date=26 March 2013|work=[[The Times of India]]}}</ref><ref>{{cite web|title=Marrying intelligence of the Internet with phones|date=23 August 2012|accessdate=3 June 2013|url=http://www.thehindubusinessline.com/features/weekend-life/marrying-intelligence-of-the-internet-with-phones/article3803807.ece|publisher=[[Business Line]]}}</ref> Exotel picked up a [[Indian rupee|Rs]]. 25 million (approximately {{US$|500000}}<ref name=toi-mar-2013 />) funding from Mumbai Angels and [[Blue Ventures|Blume Ventures]] in March 2012.<ref>{{cite web|title=Cloud Telephony startup Exotel gets Rs 2.5cr from Mumbai Angels, Blume|accessdate=3 June 2013|date=28 March 2012|url=http://in.reuters.com/article/cloud-telephony-startup-exotel-gets-rs-idINDEE82R06G20120328|publisher=[[Reuters]]}}</ref> Witnessing rapid growth, Exotel's annual revenue crossed Rs. 10 million while serving more than 350 clients by June 2013.<ref>{{cite web|title = In the cloud, calling SMEs|url = http://www.thehindubusinessline.com/industry-and-economy/in-the-cloud-calling-smes/article4775438.ece|publisher = [[Business Line]]|date = 2 June 2013|accessdate = 3 June 2013}}</ref> Exotel currently has over 2500 customers<ref>{{Cite news|url=https://exotel.com/customers/|title=Customers – Exotel – Cloud Communication APIs, IVRS, Virtual Numbers, EPABX|work=Exotel – Cloud Communication APIs, IVRS, Virtual Numbers, EPABX|access-date=21 September 2018|language=en-US}}</ref> across India and Southeast Asia. The largest competitor to Exotel is [[TextMagic]], [[Textlocal]], as of 2014 and Tecoser as of 2018.

In February 2015, Exotel acquired social media startup [[Croak.it!]] in an effort to strengthen its line of products in voice.<ref>{{Cite news|url = http://articles.economictimes.indiatimes.com/2015-02-03/news/58751817_1_exotel-shivakumar-ganesan-knowlarity|title = Exotel to buy Singapore's social media startup Croak.it!|last = Abrar|first = Peerzada|date = 3 February 2015|work = Economic Times|access-date = 3 February 2015|via = http://articles.economictimes.indiatimes.com/}}</ref><ref>{{Cite news|url = http://www.business-standard.com/article/companies/cloud-telephony-start-up-exotel-acquires-voice-recognition-platform-croak-it-115020401288_1.html|title = Cloud telephony start-up Exotel acquires voice recognition platform Croak.it|last = Reporter|first = BS|date = 4 February 2015|work = Business Standard|access-date = 4 February 2015|via = http://www.business-standard.com/}}</ref> Exotel is currently handling more than 5 million calls a day<ref>{{Cite news|url=https://twitter.com/Exotel/status/1012654214865039361|title=Exotel on Twitter|work=Twitter|access-date=21 September 2018|language=en}}</ref> with over 18000 companies registered on its site and over 45000 users.<ref>{{Cite news|url = http://www.business-standard.com/article/sme/exotel-sees-uptake-in-cloud-telephony-among-smes-115033000886_1.html|title = Exotel sees uptake in cloud telephony among SMEs|last = Umarji|first = Vinay|date = 30 March 2015|work = Business Standard|access-date = 30 March 2015|via = http://www.business-standard.com/}}</ref> In March 2016, Exotel set up a research division called Exotel Labs to spur innovation in voice space.<ref>{{cite web|title = Exotel sets up research division to spur innovation in voice space|url = http://articles.economictimes.indiatimes.com/2016-03-16/news/71573442_1_research-division-solving-problems-innovation|publisher = [[The Economic Times]]|date = 16 March 2016}}</ref>

Despite profitability and growing client-base, the company has failed to raise any subsequent rounds of funding since 2011 from institutional investors. In 2016, the company reported revenue of [[Indian_rupee|₹]]450,000,000 on course for revenue of ₹600,000,000 for the following year.<ref>{{Cite web|url=https://www.techcircle.in/2018/03/22/with-no-fresh-funding-in-6-years-how-has-exotel-managed-to-stay-profitable |title=Seed money was enough for this startup to break even, build a sustainable B2B biz |last1=J |first1=Anand |date=22 March 2018|website=techcircle.in |archive-date=24 November 2020 |archive-url=https://web.archive.org/web/20201124101727/https://www.techcircle.in/2018/03/22/with-no-fresh-funding-in-6-years-how-has-exotel-managed-to-stay-profitable}}</ref>

==Products and services==

Exotel provides [[small and medium enterprises]], startups and some of the best known businesses in India and Southeast Asia products like Number masking, Lead Assist, [[Virtual number]]s, [[IVR]], SMS, Call Recording Software, and other applications around [[cloud telephony]].<ref>{{cite web|title=Telephone calls from the cloud|url=http://www.livemint.com/Industry/xPuJ5MvaiDU4GSHU9HlDuJ/Telephone-calls-from-the-cloud.html|publisher=[[Mint (newspaper)|Mint]]|date=8 May 2013|accessdate=3 June 2013}}</ref> They also provide [[API]] to developers and technology teams to build 3rd party applications for businesses.<ref>{{cite web|url=https://thenextweb.com/in/2013/05/27/smart-telephony-begins-to-take-shape-in-india-as-exotel-launches-developer-api-in-beta/|publisher=The Next Web|title=Smart telephony begins to take shape in India as Exotel launches developer API in beta|date=27 May 2013|accessdate=3 June 2013}}</ref>

==See also==
* [[Twilio]]

==References==
{{reflist}}

== External links ==
*[https://exotel.com Exotel website]

[[Category:Companies based in Bangalore]]
[[Category:Internet technology companies of India]]
[[Category:VoIP companies]]
[[Category:Telecommunications companies of India]]
[[Category:Cloud communication platforms]]
[[Category:Indian companies established in 2011]]
[[Category:2011 establishments in Karnataka]]
[[Category:Telecommunications companies established in 2011]]

Exotel - Revision history

imported>MSubhan009: Adding short description: "Cloud Telephony Platform" (Shortdesc helper)

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